Customer Service
Welcome to Customer Service
Smyril Line Travel A/S
Erik Sondrupsvej 10-12
DK – 9850 Hirtshals
VAT: DK 21498106
Phone: +45 96 55 85 00
E-mail: booking@smyrilline.com
Office Opening Hours
Monday – Friday: 09:00 – 16:00 (CET)
Sunday: 10:00 – 14:00 (CET)
Saturday: Closed
Praise & Criticism
Want to send us a feedback? Please send us a message to feedback@smyrilline.fo
Our Offices
We operate from our four offices.
Faroe Islands (HQ)
Smyril Line P/F
Yviri við Strond 1
Boks 370
110 Tórshavn
Denmark
Smyril Line Travel A/S
Erik Sondrupsvej 10-12
9850 Hirtshals
Germany
Smyril Line
Sell Speicher Wall 55
24103 Kiel
News
Smyril Line’s 2024 Results
2024 has been a landmark year for Smyril Line, characterised by significant investments and strategic decisions aimed at securing the company’s future growth….
Smyril Line Charters MV Lista
MV Lista, will commence operations on Monday, 27 January, on the route between Rotterdam, Tórshavn, and Þorlákshöfn. MV Lista was built at Odense Staalskibs…
New Port Terminal and Headquarter
Today marked a significant milestone with the first groundbreaking at Molin in Tórshavn, where Smyril Line and Tórshavn Municipality, together with the Port o…
An Agreement for a New Terminal
Smyril Line and Articon have made an agreement to build a terminal. The new terminal will also include a warehouse and offices. The building will be situated on…
Changes Ahead for Norröna’s Sailing Schedule
For many years, Norröna has sailed from the Faroe Islands on Thursday evening and from Hirtshals on Saturday afternoon, but in November 2024, the sailing sched…
Smyril Line’s 2023 Year in Review
Smyril Line had its annual general meeting at Hotel Hafnia today. At the meeting, the annual report for 2023 was presented. EBITDA for 2023 was 267 million DKK,…
Smyril Line Signed Contracts for Two RoRo Cargo Ships
Smyril Line has signed contracts for two modern and environmentally friendly RoRo cargo ships. Smyril Line is pleased to announce that a contract has been made …
Find a Contact
Management
Jens Meinhard Rasmussen
CEO
Eyðdis Hartmann Niclasen
Executive Assistant
Finance
Tórur Geyti Jacobsen
Accounting
Tórður Bærentsen
Accounting and Software Development
Miriam Vinther Lindenskov
Accounting
Herbjørg Pálsdóttir
Accounting
Danvør Zachariassen
Accounting
Elna Árting
Accounting
Nina Djurhuus
Finance Department Manager
Bartal Højgaard
CFO
Grímur Sundstein
Compliance Officer
IT
Eyðun H. Højgaard
Digital Business and IT
Sámal Olsen
IT Manager
Jógvan Páll Hansen
IT Technician
Theodor Sólbjørg
Lead Software Engineer
Tummas Andreasen
Software Developer
Mikkjal Thomsen
System Administrator
Peter Ritter
IT Supporter
Sales and marketing
Henny á Líknargøtu
Director Travel
Martin D. Joensen
Sales Manager, Faroe Islands
Rúna á Heygum
Travel Consultant
Heidi Nolsøe
Travel Consultant
Oddfríð Petersen
Sales and Marketing Manager
Rikke Engbjerg
Travel Consultant
Katja Kallmayer Pedersen
Travel Consultant
Rike Staub-Jønsson
Sales & Office Manager
Janina Gehrmann
Booking / Deputy Manager
Svenja Bichbäumer
Booking / Groups
Linda Björk Jóhannsdóttir
Sales and Marketing
Eygló Björg Jóhannsdóttir
Sales & Customer Service
Junie Hansen
Revenue Manager
Amy Djurhuus Streymoy
Revenue Assistant
Randi V. Hansen
Online Co-ordinator
Julia Carlsson
Online Assistant
Karis við Brúgv
Design Team Leader & Marketing Coordinator
Andri Gerðisá
Graphic Designer
Hanna Ólavsdóttir Jacobsen
Apprentice in Graphic Design
Maritime operations
Jóhan av Reyni
Maritime Director
Petur á Dul
Technical Manager
Svein í Heiðunum
Service and Quality Manager
Jógvan í Dávastovu
Maritime Operations
Atli Joensen
HSSEQ Manager
Brian Jakobsen
Technical Purchaser
Purchase
Sigmundur H. í Dali
Purchase and Promotion Manager
Børge Persson
Purchase Coordinator
Human resource
Hjørdis í Dávastovu
Human Resource Manager
Ruth í Nesinum
HR Advisor
Karin Katrina Liliendahl
HR Administrator
